Massachusetts General Hospital Patient Care Services
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Knight Nursing Center
55 Fruit Street
Founders House, 3rd Floor
Boston, MA 02114

Phone: 617-726-3111
Fax: 617-724-3754

Hours: Monday - Friday, 8am - 4pm


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Other Learning Opportunities


Institute for Patient Care Bi-annual Symposium
In 2011 the Massachusetts General Hospital Institute for Patient Care offered an educational symposium for healthcare professionals across disciplines. Due to the success of the inaugural event, the Institute for Patient Care hosted symposia in 2013 and 2015, focusing on MGH's innovative care delivery redesign and tackling the topic of the future of healthcare.
Stay tuned for the symposium in 2017.

PCA Education Series
Once per month, the Norman Knight Nursing Center offeres a learning event called the PCA Education Series. These 1-hour presentations provide clinical knowledge for the PCA about the most patient illnesses to promote a high quality of care and a sense of inquiry. The series promotes professional growth and development by offering timely and relevant topics by content experts.

The Knight Simulation Program in The Institute for Patient Care at MGH offers nursing and interdisciplinary educational programs to promote patient safety and excellence in clinical care. Each simulation program addresses the overall themes of leadership, communication, teamwork, decision-making, and application of clinical knowledge and skills. A faculty guided debriefing focusing on both the clinical and behavioral aspects of performance is included in each program.

In addition to offering recurring programs (hyperlink to program listing), the Knight Simulation Program faculty can be consulted to develop individualized programs to meet unique learning needs for groups of participants.

In January 2008, Jeanette Ives Erickson, RN, DNP, FAAN, Senior Vice President for Patient Care and Chief Nurse, held an open forum with the Operating Room Assistants (ORAs). During the meeting, the need for, and interest in, additional education opportunities for this vital group was identified. The series was named ORACLE, Operating Room Assistants’ Cooperative Learning Experiences, and have been offered once a month for ORAs ever since. To date, topics covered include: infection control, ergonomics, quality and safety, teamwork, diversity. Content experts from various hospital departments present at ORACLE, supplementing sessions taught by the Knight Center Staff.

Patient Care Services Support Staff
In collaboration with Patient Care Services Support Staff leadership, the professional development specialists at the Knight Center provide continuing education to Operations Associates (OAs) and Unit Service Associates (USAs) through skills training in paitent care and patient privacy among other topics to enhance their skills in providing excellence service to the patients, families and visitors at MGH.

MGH Institute of Health Professions
MGH Institute of Health Professions is an innovative graduate school with post-baccalaureate, entry-level, and post-professional programs in communication sciences and disorders, nursing, occupational therapy, and physical therapy.

The MGH Institute faculty are expert clinicians, researchers, and educators, holding advanced degrees and specialty certifications in their fields of expertise. With an interprofessional-based curriculum that promotes critical thinking and leadership skills, the MGH Institute remains a unique and innovative graduate school, integrating rigorous academics with clinical experiences to prepare students for professional practice and future leadership roles.

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Massachusetts General Hospital 55 Fruit Street, Boston MA 02114 / (617) 726-2000 / TDD: 617-724-8800