Patient Education and Health Literacy

End User Testing: Engaging with Patient and Family Advisory Councils (PFACs)
In 2016, the General PFAC (G-PFAC) formed among its working committees a new Patient Education Committee to work closely with the Blum Center staff as well as the Knight Simulation Program. 
Since March of 2016, members of the committee met monthly with Blum Center staff to review select materials written for patients and families.

The partnership has been so successful that not only will their review of written materials continue, but additional ways to collaborate with the G-PFAC are being explored. .
“The work we have shared and done together so far has led to some great conversation and dialogue as well as some learning of our own.  The Blum Center can really be a valuable resource … They have certainly helped us as a group to evolve and learn about some important aspects of resources and educating...”-Melissa Hoyt, G-PFAC Member

If you have a patient or a family member who is interested in joining the MGH General PFAC or one of its committees, have them email PCSCPFAC@partners.org or call (617) 726-3370.

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MGH Patient and Family Education Materials & Resources Website
The Blum Center in collaboration with the Collaborative Governance Patient Education and Informatics Committees, developed an intranet website that is easier to find.  The site highlights MGH-produced patient education materials as well as preferred search engines and databases to find materials.
The intranet site can be accessed by going to:

   > Partners Applications
   > NPCS Clinical Resources
   > MGH Patient and Family Education

View the site: https://intranet.massgeneral.org/npcs/cr/pe/default.shtml