Promoting lifelong learning by developing and facilitating educational opportunities that advance excellence in patient care.
Please find more information on PCA and UC forums and resources included below.
As part of our ongoing educational offerings for Patient Care Associates (PCAs) and Unit Coordinators (UCs) please find the attached Quick Reference sheets which include some background and key aspects of the role of the PCA and UC. The quick reference sheets are designed for independent learning as well as a framework for an in-person discussion. Please distribute this tool to your PCAs and UCs.
PCA Education Forum 2023
This program is offered in person in Austen 325, four times a year. It is designed specifically for the PCAs to meet their learning needs. Presenters are from many disciplines and provide interesting and relevant information.
UC Education Forum 2023
This program is offered virtually four times a year. It is designed specifically for the UCs to meet their learning needs. Presenters are from many disciplines and provide interesting and relevant information.
PCA and UC Quick Reference
As part of our ongoing educational offerings for Patient Care Associates (PCAs) and Unit Coordinators (UCs), please find the attached Quick Reference sheets which include some background and key aspects of the role of the PCA and UCs. The quick reference sheets are designed for independent learning as well as a framework for an in-person discussion. Please distribute this tool to your PCAs and UCs.
Primafit and Primofit help reduce the incidence of CAUTI by encouraging early catheter removal.
Information on the role and responsibilities of a PCA in emergency situations within their unit.
Information for PCAs on their role in discussions with patients and their families about their values and wishes regarding their medical treatment preferences.
Discover strategies to promote self-care and reduce stress in the workplace.
Information on the role and responsibilities of a UC in emergency situations within their unit.
Safe and effective vaccines is the most promising way of ending the COVID-19 pandemic.
HICS stands for Hospital Incident Command System.This is the system we use to manage large scale emergencies and other situations like the COVID-19 pandemic.
The dictionary defines conflict as a strong disagreement between people, groups, etc., that often results in an angry argument or a disagreement between ideas, feelings, etc.
Sundowning: can be described as a state of increased activity, anxiety, agitation, confusion, and aggressiveness occurring generally in the late afternoon and can continue throughout the evening and night.
What is a suicide attempt? The CDC defines it as “self-directed injurious behavior with intent to die as a result.”
MGH has a richly diverse patient population with patients/families coming from a variety of different countries and cultures. They present us with a great learning opportunity.
What is a code blue? Any situation when there is an acute change in a patient’s condition and more help may be needed to manage the patient’s care.
Be aware of universal approaches: Policies and practices that benefit all people.
Substance Use Disorder (SUD) can be defined as the overuse of, or dependence on, a drug(s) or alcohol leading to effects that are harmful to one’s physical and mental health, and/or the welfare of others.
Trauma: The experience of violence and victimization including sexual abuse, physical abuse, severe neglect, loss, domestic violence, and/or the witnessing of violence, terrorism or disasters.
Stress is a normal reaction to a perceived threat to your well-being which results in a series of responses and adaptations by your body.
MOAB is a program designed to help the individual gain personal empowerment through increased confidence and skills used during threatening situations.
PCAs are at risk of exposure to blood and body fluids from splashes to the eyes, mouth or non-intact skin.
Stress is a normal reaction to a perceived threat to your well-being which results in a series of responses and adaptations by your body.
We spend 40 hours a week or more at work and what we eat effects our productivity, health and happiness.
Once the patient, family and medical team decide that the focus of care will no longer be treatment/curative and the focus of care shifts to keeping the patient as comfortable and pain free as possible.
What is a Transgender patient? a person whose gender identity and assigned sex at birth do not correspond (sometimes abbreviated as trans).
What do they have in common? Memory issues, confusion, anxiety, delusions, hallucinations and behavior problems.
HIV is the virus that causes HIV infection.
Acute Coronary Syndrome (ACS) occurs when a patient is experiencing a heart attack known as an acute myocardial infarction (MI).
Patient Care Services (PCS) is committed to improving workforce safety for our staff. Despite best efforts, assaults on nursing personnel occur in every U.S. hospital.
What is Substance Use Disorder (SUD)? An addiction to drugs/alcohol that is a chronic medical brain-based disease. It is relapsing and treatable.
Norman Knight Nursing Center for Clinical and Professional Development
55 Fruit Street - Austen, 3rd Floor - Boston, MA 02114
Phone: 617-726-3111 - Fax: 617-724-3754
Hours: Monday - Friday, 8am - 4pm
Email: kpcs@partners.org