For MGH Professionals

What We Do

MGH social workers are licensed mental health professionals who work with patients, families and healthcare teams to better understand the patient holistically within the context of their environment. We provide trauma-informed care that considerspatients’ and families’ social situations, support systems, mental health, safety, substance use, and financial resources. As the first hospital-based social service department we have long addressed the social determinants of health by providing counseling, education and resource referral to patients and families.

We are integral members of the healthcare team and are available on all adult and pediatric inpatient units as well as the Emergency Department and many outpatient practices, including Dialysis, the Cancer Center, and Pediatric specialty clinics. Our outpatient social service practice provides individual, couples, family, and group therapy for adult patients.

The role of Mass General social workers across all practice areas is the same: to help people access care; address barriers to safety and treatment; cope with mental or physical illness, injury, hospitalization, and end-of-life issues; manage the demands of caregiving; and navigate life after loss.

More information about the Social Service Department
See our public website: https://www.massgeneral.org/social-service/, or call 617-726-2643.

Help for employees- The Partners Employee Assistance Program (EAP) is a voluntary workplace-based consultation, short-term counseling, information and referral program for employees and their household members. Professional, licensed EAP counselors provide private, confidential, and safe assistance for all types of work/life, family, or personal concerns.